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Component: SV-SMG
Component Name: Solution Manager
Description: The document describing the valid support contract for a system.
Key Concepts: A maintenance certificate is a document that is issued by SAP to customers who have purchased a valid maintenance agreement. This certificate serves as proof of the customer's entitlement to receive support and updates for their SAP software. The certificate also contains information about the customer's maintenance agreement, such as the start and end dates, the type of support provided, and the contact information for the customer's SAP representative. How to use it: The maintenance certificate is used to verify that a customer has a valid maintenance agreement with SAP. It is also used to provide proof of entitlement when requesting support or updates from SAP. The certificate can be accessed through the SAP Solution Manager, where it can be viewed, printed, or downloaded. Tips & Tricks: It is important to keep your maintenance certificate up-to-date. If your agreement has expired or been renewed, make sure to update your certificate accordingly. Additionally, make sure to keep a copy of your certificate in a safe place in case you need to reference it in the future. Related Information: For more information about maintenance certificates, please refer to the SAP Help Portal or contact your local SAP representative.