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Component: SV-SMG
Component Name: Solution Manager
Description: Name of SAP Fiori app
Key Concepts: Create Incident is a feature of SAP Solution Manager that allows users to create and manage incidents related to their SAP system. An incident is an issue or problem that needs to be addressed, such as a system error or performance issue. The Create Incident feature allows users to quickly and easily create an incident, assign it to the appropriate personnel, and track its progress. How to use it: To use the Create Incident feature, users must first log into their SAP Solution Manager system. Once logged in, they can navigate to the Create Incident page, which will provide them with a form to fill out. This form will include fields such as the incident title, description, priority level, and assignee. Once the form is filled out, users can submit the incident and it will be added to the list of incidents in the system. Tips & Tricks: When creating an incident, it is important to provide as much detail as possible in order to ensure that the issue can be addressed quickly and accurately. Additionally, it is important to assign the incident to the appropriate personnel in order to ensure that it is addressed in a timely manner. Related Information: For more information on using the Create Incident feature of SAP Solution Manager, please refer to the official SAP documentation at https://help.sap.com/viewer/product/SAP_SOLUTION_MANAGER/7.2/en-US.