1. SAP Glossary
  2. SRM-Goods and Service Aknowledgement
  3. goods return


What is goods return in SAP SRD-SRM-GSA - SRM-Goods and Service Aknowledgement?


SAP Term: goods return

  • Component: SRD-SRM-GSA

  • Component Name: SRM-Goods and Service Aknowledgement

  • Description: A document that reports the return to a supplier of materials that have been posted in a goods and services receipt. A goods return is used in the following instances: Employees of a company can confirm that they have returned the materials received by them back to the supplier Buyers, or designated receivers, can confirm that they have returned the materials received by them or by other employees back to the supplier


Smart SAP Assistant

  • Key Concepts: 
    Goods return is a process in SAP that allows customers to return goods they have purchased. It is part of the SRD-SRM-GSA SRM-Goods and Service Aknowledgement component. This process allows customers to return goods that are not satisfactory or are damaged, and receive a refund or replacement. 
    
    How to use it: 
    To use the goods return process in SAP, customers must first contact the vendor and provide details about the goods they wish to return. The vendor will then create a goods return request in SAP, which will include information about the customer, the product, and the reason for the return. Once the request is approved, the customer will be able to return the goods and receive a refund or replacement. 
    
    Tips & Tricks: 
    When creating a goods return request in SAP, it is important to provide as much detail as possible about the product being returned. This will help ensure that the customer receives a refund or replacement quickly and efficiently. Additionally, it is important to keep track of all documents related to the goods return process, such as invoices and receipts. 
    
    Related Information: 
    For more information about goods returns in SAP, please refer to the SAP Help Portal (https://help.sap.com/viewer/product/SAP_SRM/7.0/en-US). Additionally, you can find more information about SRD-SRM-GSA SRM-Goods and Service Aknowledgement on SAP's website (https://www.sap.com/products/srmgsa.html).
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