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Component: SRD-MD-OM
Component Name: FDN-Organization Management
Description: A process that defines the employee or organizational unit that is responsible for work in an enterprise. Work distribution routes tasks in the system to either the organizational unit or the employee. When a task is routed to an organizational unit, all employees assigned to the organizational unit will receive the task. The above routing is also dependent on the employee's access rights.
Key Concepts: Work distribution is a feature of SAP's Organization Management component that allows users to assign tasks to different organizational units. It enables users to define the roles and responsibilities of each unit, as well as the resources and personnel needed to complete the tasks. This helps ensure that tasks are completed in an efficient and timely manner. How to use it: To use work distribution, users must first define the organizational units that will be responsible for completing tasks. This can be done by creating a hierarchy of organizational units, assigning roles and responsibilities to each unit, and assigning resources and personnel to each unit. Once this is done, users can then assign tasks to the appropriate organizational units. Tips & Tricks: When assigning tasks, it is important to consider the capabilities of each organizational unit. For example, if a task requires specialized knowledge or skills, it should be assigned to an organizational unit that has those capabilities. Additionally, it is important to consider the workload of each unit when assigning tasks. If a unit is already overloaded with work, it may not be able to take on additional tasks. Related Information: For more information on work distribution in SAP's Organization Management component, please refer to the official SAP documentation. Additionally, there are many online tutorials and videos available that provide step-by-step instructions on how to use work distribution in SAP.