What is dunning strategy in SAP SRD-FIN-ACR - FIN-Receivables?

SAP Term: dunning strategy

• Component: SRD-FIN-ACR

• Component Name: FIN-Receivables

• Description: A plan that specifies what dunning actvities should be directed towards a non-paying business partner, when those activities should be performed, and the form those activities should take.

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• Key Concepts: 
  A dunning strategy is a process used by SAP to collect overdue payments from customers. It is part of the SAP Receivables Management (SRD-FIN-ACR) component and involves sending out reminders and notifications to customers who have not paid their invoices on time. The dunning strategy can be customized to include different levels of reminders, such as emails, letters, or phone calls. 
  
  How to use it: 
  To use the dunning strategy, you must first set up the dunning procedure in the SAP system. This includes defining the dunning levels, setting up the dunning letters, and specifying the payment terms. Once this is done, you can then assign the dunning procedure to a customer or group of customers. The system will then automatically send out reminders and notifications according to the specified dunning levels. 
  
  Tips & Tricks: 
  When setting up a dunning strategy, it is important to consider the customer’s payment terms and preferences. For example, if a customer prefers to receive emails rather than letters, you should set up the dunning procedure accordingly. Additionally, it is important to ensure that all of the necessary information is included in each reminder or notification, such as the invoice number and due date. 
  
  Related Information: 
  For more information on setting up a dunning strategy in SAP, please refer to the SAP Help Portal or contact your local SAP support team. Additionally, there are several online resources available that provide detailed instructions on how to configure a dunning strategy in SAP.