What is customer-specific help in SAP SRD-DOC - Documentation?

SAP Term: customer-specific help

• Component: SRD-DOC

• Component Name: Documentation

• Description: A piece of additional help that a key user uploads and integrates into the Help Center, associating it with a specific work center, view, or activity, for example, a document outlining the company-specific guidelines for creating a sales order in the system.

Smart SAP Assistant

• Key Concepts: 
  Customer-specific help is a feature of the SRD-DOC Documentation component of SAP software. It allows customers to create their own help documents tailored to their specific needs. This helps customers quickly find the information they need without having to search through a large library of generic help documents. 
  
  How to use it: 
  To use customer-specific help, customers must first create a document template that outlines the information they need. This template can be customized with specific keywords and phrases that will help the customer quickly find the information they need. Once the template is created, customers can then search for relevant documents using the keywords and phrases they have included in their template. 
  
  Tips & Tricks: 
  When creating a customer-specific help document, it is important to include as many relevant keywords and phrases as possible. This will ensure that the customer can quickly find the information they need without having to search through a large library of generic help documents. Additionally, it is important to keep the document template up-to-date with any changes in the customer’s needs or requirements. 
  
  Related Information: 
  For more information on customer-specific help, please refer to SAP’s official documentation on SRD-DOC Documentation. Additionally, there are many online resources available that provide tips and tricks for creating effective customer-specific help documents.