What is warranty entitlement in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: warranty entitlement

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: The right of a customer to services, which may include product repair or replacement, if a supplied product is found to be defective or below the guaranteed standard within the defined warranty period.

Smart SAP Assistant

• Key Concepts: 
  Warranty Entitlement is a feature of SAP Customer Relationship Management (CRM) that allows customers to register their products for warranty coverage. This feature enables customers to view their warranty entitlements, check the status of their claims, and manage their warranty information. 
  
  How to Use It: 
  To use the Warranty Entitlement feature, customers must first register their products with SAP CRM. Once registered, customers can view their warranty entitlements and check the status of their claims. Customers can also manage their warranty information, such as expiration dates and coverage levels. 
  
  Tips & Tricks: 
  When registering products for warranty coverage, it is important to provide accurate information. This will ensure that customers receive the correct coverage and that any claims are processed quickly and efficiently. 
  
  Related Information: 
  For more information on Warranty Entitlement, please visit the SAP CRM website or contact your local SAP representative.