What is warranty cost in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: warranty cost

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: The average amount of resources required to honor a warranty.

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• Key Concepts: 
  Warranty cost is a term used in SAP Customer Relationship Management (CRM) to refer to the cost of providing a warranty for a product or service. This cost is typically associated with the cost of providing repairs or replacements for defective products or services. 
  
  How to Use It: 
  In SAP CRM, warranty cost is typically calculated based on the expected number of repairs or replacements that will be needed for a given product or service. This calculation can be done manually or automatically using the SAP CRM system. Once the warranty cost has been calculated, it can be used to determine the price of the product or service. 
  
  Tips & Tricks: 
  When calculating warranty costs, it is important to consider the expected lifespan of the product or service. This will help ensure that the warranty cost is accurate and reflects the true cost of providing a warranty. Additionally, it is important to consider any additional costs associated with providing a warranty, such as shipping and handling fees. 
  
  Related Information: 
  In addition to warranty costs, SAP CRM also provides other features related to customer relationship management, such as customer segmentation and loyalty programs. Additionally, SAP CRM can be used to track customer complaints and feedback, as well as provide customer service support.