What is warranty in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: warranty

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: A guarantee to vouch for defects or faults in the product purchased, valid for a specific period of time. The type and scope of the services covered, such as repairing a defect for free or taking the product back, are defined in the warranty.

Smart SAP Assistant

• Key Concepts: 
  Warranty is a type of service agreement offered by SAP that provides customers with assurance that their products will be repaired or replaced if they fail to meet certain standards. It is a form of risk management that helps protect customers from unexpected costs associated with product failure. 
  
  How to use it: 
  In SAP SRD-CRM CRM-Customer Relationship Management, warranties can be used to provide customers with assurance that their products will be repaired or replaced if they fail to meet certain standards. Customers can purchase warranties for their products, and the warranty terms and conditions will be outlined in the agreement. 
  
  Tips & Tricks: 
  When purchasing a warranty, it is important to read the terms and conditions carefully to ensure that the warranty covers all of the customer’s needs. Additionally, customers should keep track of their warranty expiration dates so they can take advantage of any repairs or replacements that may be available. 
  
  Related Information: 
  For more information on warranties in SAP SRD-CRM CRM-Customer Relationship Management, please refer to the SAP Help Portal or contact your local SAP representative.