What is unassociated e-mail in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: unassociated e-mail

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: An e-mail received from a customer that could not be automatically associated with an object, like a ticket, and needs to be manually processed and associated or deleted.

Smart SAP Assistant

• Key Concepts: 
  Unassociated e-mail is a feature of SAP Customer Relationship Management (CRM) that allows users to send emails to customers without having to manually associate them with a customer record. This feature is especially useful for companies that have large customer databases and need to quickly send out emails to customers without having to manually search for the customer record. 
  
  How to use it: 
  To use unassociated e-mail, users must first set up an email template in SAP CRM. This template should include all the necessary information such as the sender's name, email address, subject line, and body of the message. Once the template is set up, users can then enter the customer's email address into the “To” field and click “Send”. The email will then be sent out without having to manually associate it with a customer record. 
  
  Tips & Tricks: 
  When setting up an email template in SAP CRM, it is important to make sure that all the necessary information is included in the template. This includes the sender's name, email address, subject line, and body of the message. Additionally, it is important to make sure that all of the fields are correctly filled out so that the email will be sent out correctly. 
  
  Related Information: 
  SAP CRM also offers other features such as automated marketing campaigns and customer segmentation. Additionally, SAP CRM can be integrated with other systems such as SAP ERP and SAP HANA for a more comprehensive customer relationship management solution.