What is Surcharges in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: Surcharges

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: A work center view to maintain surcharges for pricing.

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• Key Concepts: 
  Surcharges are additional charges that are added to the total cost of a product or service. In SAP Customer Relationship Management (CRM), surcharges are used to account for additional costs associated with a customer’s order, such as taxes, shipping, and handling fees. 
  
  How to Use It: 
  In SAP CRM, surcharges can be applied to orders in two ways: manually or automatically. Manually adding surcharges requires the user to enter the surcharge amount and description into the order form. Automatically adding surcharges requires the user to set up a surcharge rule in the system. This rule will then be applied to all orders that meet the criteria specified in the rule. 
  
  Tips & Tricks: 
  When setting up a surcharge rule in SAP CRM, it is important to make sure that all of the criteria specified in the rule are accurate and up-to-date. This will ensure that the correct surcharges are applied to each order. Additionally, it is important to keep track of any changes made to the surcharge rules, as this can affect how orders are processed. 
  
  Related Information: 
  For more information on setting up and managing surcharges in SAP CRM, please refer to the official SAP documentation here: https://help.sap.com/viewer/product/CRM/7.0/en-US/f3d8f9a2b6c14e8a9f3d7c2b5f9e4d1a.html