What is 'service performer' in SAP SRD-CRM - CRM-Customer Relationship Management?

service performer - Overview

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: A person who visits the customer onsite to execute a service order.

service performer - Details

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  Key Concepts: 
  A service performer is a person or organization that provides services to customers in the SAP Customer Relationship Management (CRM) system. This includes activities such as customer service, sales, marketing, and other customer-facing activities. The service performer is responsible for managing customer relationships and providing services to customers. 
  
  How to use it: 
  The service performer is responsible for managing customer relationships and providing services to customers. This includes activities such as customer service, sales, marketing, and other customer-facing activities. The service performer can also be used to track customer interactions and provide feedback on customer satisfaction. 
  
  Tips & Tricks: 
  When using the service performer, it is important to ensure that the customer's needs are met in a timely manner. It is also important to ensure that the customer's expectations are met and that the service provided is of a high quality. Additionally, it is important to ensure that the customer's data is secure and that any information shared with the service performer is kept confidential. 
  
  Related Information: 
  The service performer can be used in conjunction with other SAP CRM components such as the Customer Relationship Management (CRM) system, Salesforce Automation (SFA), and Customer Relationship Management Analytics (CRMA). Additionally, the service performer can be used in conjunction with other SAP products such as SAP Business Suite and SAP HANA.