1. SAP Glossary
  2. CRM-Customer Relationship Management
  3. Service Entitlements


What is 'Service Entitlements' in SAP SRD-CRM - CRM-Customer Relationship Management?


Service Entitlements - Overview

  • Component: SRD-CRM

  • Component Name: CRM-Customer Relationship Management

  • Description: A work center where you can register products, define service levels, maintain the categories for classifying your services, and create and edit warranties and service contracts.


Service Entitlements - Details


  • Key Concepts: Service Entitlements are a feature of SAP Customer Relationship Management (CRM) that allows customers to access services and products they are entitled to. This feature helps customers manage their entitlements and keep track of what they have purchased. It also helps companies manage their customer relationships by providing a comprehensive view of the customer's entitlements.
    How to use it: Service Entitlements can be used to manage customer relationships by providing a comprehensive view of the customer's entitlements. This feature allows customers to access services and products they are entitled to, as well as keep track of what they have purchased. Companies can also use Service Entitlements to manage their customer relationships by providing a comprehensive view of the customer's entitlements.
    Tips & Tricks: When using Service Entitlements, it is important to ensure that the customer's entitlements are up-to-date and accurate. This can be done by regularly reviewing the customer's entitlements and making any necessary changes. Additionally, it is important to ensure that the customer is aware of their entitlements and any changes that have been made.
    Related Information: For more information on Service Entitlements, please refer to SAP's official documentation on the topic. Additionally, there are many online resources available that provide additional information on Service Entitlements and how to use them effectively.

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Service Entitlements - Related SAP Terms

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