What is service description in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: service description

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: A set of documents that describe the interface to and semantics of a service.

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• Key Concepts: 
  Service description is a term used in SAP Customer Relationship Management (CRM) to refer to the detailed information about a service that is provided to customers. This includes the service's purpose, features, and benefits. It also includes any associated costs and any other relevant information. 
  
  How to use it: 
  Service descriptions are used to provide customers with detailed information about the services they are purchasing. This helps customers make informed decisions about which services they should purchase. Service descriptions can also be used to help customer service representatives answer customer questions about services. 
  
  Tips & Tricks: 
  When creating a service description, it is important to be as detailed as possible. This will help customers understand exactly what they are getting when they purchase a service. It is also important to include any associated costs so that customers know what they are paying for. 
  
  Related Information: 
  Service descriptions are closely related to product descriptions, which provide detailed information about products that are available for purchase. Both types of descriptions help customers make informed decisions about their purchases.