What is Sales Order Volume History in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: Sales Order Volume History

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: Report that shows the historical sales order volume by a specified key date.

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• Key Concepts: 
  Sales Order Volume History is a component of SAP Customer Relationship Management (CRM) that allows users to view the sales order volume of a customer over a period of time. This component provides an overview of the customer’s sales order volume, including the total number of orders, the total value of orders, and the average order size. It also provides a graphical representation of the customer’s sales order volume over time. 
  
  How to Use It: 
  To use Sales Order Volume History, users must first select a customer from the CRM system. Once selected, users can view the customer’s sales order volume history by selecting the “Sales Order Volume History” option from the CRM menu. This will open a graphical representation of the customer’s sales order volume over time. Users can also view detailed information about each order by selecting it from the graph. 
  
  Tips & Tricks: 
  When viewing Sales Order Volume History, users should pay attention to any sudden changes in the customer’s sales order volume. This could indicate that something has changed in the customer’s buying habits or that there is an issue with their orders. Additionally, users should pay attention to any patterns in the customer’s sales order volume over time. This could indicate that certain products or services are more popular than others or that certain times of year are more profitable for the customer. 
  
  Related Information: 
  Sales Order Volume History is just one component of SAP Customer Relationship Management (CRM). Other components include Lead Management, Opportunity Management, and Account Management. Additionally, Sales Order Volume History can be used in conjunction with other CRM components to gain a better understanding of a customer’s buying habits and preferences.