What is resource planner in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: resource planner

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: A person who identifies and manages the resources needed by an enterprise. These resources can include stock, employees, customers, suppliers, and business processes.

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• Key Concepts: 
  Resource Planner is a component of SAP Customer Relationship Management (CRM) that helps organizations manage their resources more efficiently. It enables users to plan, monitor, and optimize the use of resources such as personnel, equipment, and materials. It also provides a comprehensive view of resource availability and utilization across the organization. 
  
  How to Use it: 
  Resource Planner can be used to create and manage resource plans for personnel, equipment, and materials. It allows users to define resource requirements for specific tasks or projects, and then assign resources accordingly. It also provides a graphical view of resource utilization and availability, allowing users to quickly identify any potential bottlenecks or underutilized resources. 
  
  Tips & Tricks: 
  When creating resource plans, it is important to consider the availability of resources as well as their cost. Resource Planner can help users identify the most cost-effective way to allocate resources while ensuring that all requirements are met. Additionally, it can be used to track resource utilization over time, allowing users to identify any potential areas for improvement. 
  
  Related Information: 
  Resource Planner is part of the SAP CRM suite of applications. Other components include Sales Force Automation (SFA), Marketing Automation (MA), Service Management (SM), and Analytics & Reporting (AR). Together, these components provide a comprehensive view of customer relationships and enable organizations to better manage their resources.