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Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: A product for which a service was requested.
Key Concepts: Reference product is a term used in SAP Customer Relationship Management (CRM) to refer to a product that is used as a reference for other products. It is used to define the characteristics of a product, such as its price, availability, and other attributes. The reference product can be used to create new products or modify existing ones. How to use it: In SAP CRM, reference products are created in the Product Master Data (PMD) application. The PMD application allows users to define the characteristics of the reference product, such as its price, availability, and other attributes. Once the reference product is created, it can be used to create new products or modify existing ones. Tips & Tricks: When creating a reference product in SAP CRM, it is important to ensure that all of the necessary attributes are included. This will ensure that the reference product can be used effectively when creating new products or modifying existing ones. Additionally, it is important to keep the reference product up-to-date with any changes in pricing or availability. Related Information: For more information on creating and managing reference products in SAP CRM, please refer to the official SAP documentation here: https://help.sap.com/viewer/product/SAP_CRM/7.0/en-US/f3d8f9a2b6c14e8a9f3d7c2b5f9e4d1a.html