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Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: The sales phase in the sales cycle where you rate the possibility of getting a sale.
Key Concepts: Qualify Opportunity is a feature in SAP Customer Relationship Management (CRM) that helps sales teams assess the potential of a customer or lead. It allows sales reps to quickly evaluate the likelihood of a successful sale and prioritize their efforts accordingly. The feature also helps sales reps identify the best approach to take with each customer or lead. How to Use It: To use Qualify Opportunity, sales reps must first enter customer or lead information into the system. This includes basic contact information, such as name, address, and phone number, as well as more detailed information about the customer’s needs and preferences. Once this information is entered, the system will generate a score that indicates the likelihood of a successful sale. Tips & Tricks: When using Qualify Opportunity, it is important to ensure that all customer information is accurate and up-to-date. This will help ensure that the system generates an accurate score for each customer or lead. Additionally, it is important to regularly review and update customer information to ensure that the system remains up-to-date. Related Information: Qualify Opportunity is part of SAP’s Customer Relationship Management (CRM) suite of products. Other features in this suite include Lead Management, Contact Management, and Sales Force Automation. These features can be used together to help sales teams manage their customer relationships more effectively.
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