1. SAP Glossary
  2. CRM-Customer Relationship Management
  3. product warranty


What is product warranty in SAP SRD-CRM - CRM-Customer Relationship Management?


SAP Term: product warranty

  • Component: SRD-CRM

  • Component Name: CRM-Customer Relationship Management

  • Description: A guarantee that a uniquely identified product is of a certain standard. A product warranty is often provided by the seller or reseller in addition to the manufacturer warranty.


Smart SAP Assistant

  • Key Concepts: 
    Product warranty is a type of guarantee offered by SAP that ensures that a product will meet certain standards of quality and performance. It is a contractual agreement between the customer and SAP that states that if the product fails to meet the specified standards, SAP will repair or replace it at no cost to the customer. 
    
    How to use it: 
    Product warranties are typically included in the purchase of a product from SAP. Customers can use the warranty to ensure that their product meets the specified standards and to get repairs or replacements if necessary. Customers should read the warranty carefully to understand what is covered and what is not. 
    
    Tips & Tricks: 
    It is important to keep track of when the warranty expires so that customers can take advantage of any repairs or replacements before it expires. Customers should also keep all receipts and documentation related to their purchase in case they need to make a claim under the warranty. 
    
    Related Information: 
    SAP offers a variety of other services related to product warranties, such as extended warranties, service contracts, and maintenance agreements. Customers should research these options to determine which one best meets their needs.
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