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Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: A number used to uniquely identify a product when it is ordered.
Key Concepts: Product order number is a unique identifier assigned to each product order in SAP CRM. It is used to track and manage customer orders, and can be used to identify the customer, product, and order details. How to use it: In SAP CRM, the product order number is generated when a customer places an order. It is then used to track the order throughout its lifecycle, from the initial order placement to delivery and invoicing. The product order number can also be used to access customer information, such as contact details and payment information. Tips & Tricks: When entering a product order number into SAP CRM, make sure to enter it exactly as it appears on the customer’s invoice or other documentation. This will ensure that the correct information is retrieved from the system. Related Information: The product order number is closely related to other SAP CRM features, such as customer accounts, pricing rules, and delivery schedules. It is also linked to other SAP modules, such as Materials Management (MM) and Sales & Distribution (SD).