What is product comparison in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: product comparison

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: A comparison of a competitor product with your own product. Product comparisons can be, for example, Better than ours, Same as ours.

Smart SAP Assistant

• Key Concepts: 
  Product comparison in SAP CRM is a feature that allows users to compare different products and services offered by the company. It helps customers make informed decisions about which product or service best meets their needs. The comparison is based on criteria such as price, features, and customer reviews.
  
  How to use it: 
  To use product comparison in SAP CRM, users must first select the products they wish to compare. They can then view the comparison results in a table format, which includes information such as price, features, and customer reviews. Users can also filter the results by criteria such as price range or product type.
  
  Tips & Tricks: 
  When using product comparison in SAP CRM, it is important to remember that the comparison results are only as accurate as the data entered into the system. Therefore, it is important to ensure that all data is accurate and up-to-date before making any decisions based on the comparison results. Additionally, users should take into account any additional factors that may affect their decision, such as customer service or delivery times.
  
  Related Information: 
  Product comparison in SAP CRM is part of the Customer Relationship Management (CRM) module. Other features of this module include customer segmentation, lead management, and sales forecasting. Additionally, SAP offers a range of other software solutions for businesses of all sizes, including ERP (Enterprise Resource Planning), SCM (Supply Chain Management), and HCM (Human Capital Management).