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Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: A document that is intended for display to an audience. Presentations may include visual and auditory aids and may be created using presentation software such as Microsoft PowerPoint.
Key Concepts: Presentation is a component of SAP Customer Relationship Management (CRM) that enables users to create and manage presentations for customers. It allows users to create and store presentations in a central repository, as well as to customize them for different customer needs. Presentations can be created from scratch or based on existing templates. How to use it: To use the Presentation component, users must first log into the SAP CRM system. Once logged in, they can access the Presentation module from the main menu. From there, they can create a new presentation or edit an existing one. They can also customize the presentation for different customer needs by adding slides, images, and text. Tips & Tricks: When creating a presentation, it is important to keep it concise and organized. Try to limit each slide to one main point and use visuals to help illustrate your points. Additionally, make sure to include relevant information that is tailored to the customer’s needs. Related Information: The Presentation component is part of the SAP CRM suite of tools. Other components include Sales, Service, and Marketing. For more information on how to use these components, please refer to the SAP CRM documentation.