What is payment history in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: payment history

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: A record that identifies a company's past ability to make payments.

Smart SAP Assistant

• Key Concepts: 
  Payment history is a feature of SAP Customer Relationship Management (CRM) that allows users to view and manage customer payment information. It provides an overview of all payments made by customers, including the date, amount, and payment method. It also allows users to track customer payment trends over time. 
  
  How to use it: 
  Payment history can be accessed from the SAP CRM system. To view payment history, users must first log into the system and navigate to the “Payment History” tab. From there, they can view a list of all payments made by customers, as well as the date, amount, and payment method associated with each payment. 
  
  Tips & Tricks: 
  Payment history can be used to quickly identify any discrepancies in customer payments. It can also be used to track customer payment trends over time, which can help inform future decisions about customer relationships. 
  
  Related Information: 
  Payment history is closely related to other features of SAP CRM such as invoicing and accounts receivable. It is also related to other features such as customer segmentation and loyalty programs.