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Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: A guarantee that a product is of a certain standard, supplied by the manufacturer.
Key Concepts: Manufacturer warranty is a type of warranty offered by the manufacturer of a product or service. It is a guarantee that the product or service will meet certain standards of quality and performance. The manufacturer will typically provide a certain period of time during which the product or service will be covered by the warranty. How to use it: In SAP Customer Relationship Management (CRM), manufacturer warranties can be used to provide customers with assurance that their products or services will meet certain standards of quality and performance. The manufacturer warranty can be used to provide customers with a guarantee that their products or services will be covered for a certain period of time. Tips & Tricks: When setting up a manufacturer warranty in SAP CRM, it is important to ensure that all relevant information is included in the warranty document. This includes the duration of the warranty, any exclusions, and any other conditions that may apply. Additionally, it is important to ensure that all customer contact information is included in the document so that customers can easily contact the manufacturer if they have any questions or concerns about their product or service. Related Information: In addition to manufacturer warranties, SAP CRM also offers other types of warranties such as extended warranties and service contracts. These types of warranties can provide customers with additional protection and peace of mind when purchasing products or services from a company. Additionally, SAP CRM also offers customer service tools such as customer feedback surveys and customer satisfaction ratings which can help companies better understand their customers’ needs and preferences.