What is 'line item' in SAP SRD-CRM - CRM-Customer Relationship Management?

line item - Overview

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: A row in a document containing the details of an entry, business document, or transaction. For example, in a production bill of material, it is an individual entry that specifies an input product and its quantity.

line item - Details

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  Key Concepts: 
  A line item is a single entry in a document or transaction that contains information about a specific product or service. In SAP Customer Relationship Management (CRM), line items are used to record the details of a customer's order, such as the product name, quantity, and price. Line items are also used to track customer interactions, such as phone calls, emails, and meetings. 
  How to Use It: 
  In SAP CRM, line items can be created manually or automatically. To create a line item manually, open the transaction and select the “Create Line Item” option. Enter the required information for the line item, such as the product name, quantity, and price. Once all of the information has been entered, click “Save” to save the line item. 
  To create a line item automatically, open the transaction and select the “Create Line Item Automatically” option. Enter the required information for the line item and click “Save” to save the line item. The system will then automatically generate a line item based on the information provided. 
  
  Tips & Tricks: 
  When creating line items in SAP CRM, it is important to ensure that all of the required information is entered accurately. This will help ensure that all of the customer's orders are tracked correctly and that any customer interactions are recorded accurately. Additionally, it is important to keep