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Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: An employee who is responsible for invoice handling with reference to predecessor documents. An invoicing clerk creates and maintains invoices and credit memos.
Key Concepts: An invoicing clerk is a role within the SAP Customer Relationship Management (CRM) module. This role is responsible for creating and managing customer invoices, as well as tracking payments and resolving any billing disputes. The invoicing clerk also ensures that customer accounts are up to date and accurate. How to use it: The invoicing clerk role in SAP CRM is used to create and manage customer invoices. This includes entering customer information, setting up payment terms, and tracking payments. The invoicing clerk also resolves any billing disputes that may arise. Tips & Tricks: When creating an invoice, it is important to double-check all customer information to ensure accuracy. Additionally, it is important to keep track of payment terms and due dates to ensure timely payments. Related Information: The invoicing clerk role is part of the SAP CRM module, which also includes other roles such as sales representatives, customer service representatives, and marketing professionals. Additionally, the SAP CRM module can be used to manage customer relationships, track sales performance, and analyze customer data.