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Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: The total value before any deductions or surcharges are included.
Key Concepts: Gross value is a term used in SAP Customer Relationship Management (CRM) to refer to the total value of a customer’s order before any discounts or taxes are applied. It is calculated by multiplying the quantity of each item ordered by its unit price. How to use it: In SAP CRM, gross value is used to calculate the total value of an order before any discounts or taxes are applied. To calculate the gross value, simply multiply the quantity of each item ordered by its unit price. This will give you the total gross value of the order. Tips & Tricks: When calculating the gross value of an order, make sure to include all items in the order, including any additional fees or charges. This will ensure that you get an accurate calculation of the total gross value. Related Information: Gross value is closely related to net value, which is the total value of an order after discounts and taxes have been applied. To calculate net value, subtract any discounts and taxes from the gross value.