What is fix rate in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: fix rate

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: The percentage of service requests accepted by the customer.

Smart SAP Assistant

• Key Concepts: 
  Fix rate is a pricing model used in SAP Customer Relationship Management (CRM) that allows customers to purchase products or services at a fixed rate. This rate is determined by the customer and is not subject to change over time. The fix rate model is beneficial for customers who want to ensure that their costs remain consistent over time. 
  
  How to use it: 
  In order to use the fix rate model, customers must first determine the fixed rate they would like to pay for the product or service. This rate should be based on the customer’s budget and the expected value of the product or service. Once the rate has been determined, it should be entered into SAP CRM and applied to all future purchases of the product or service. 
  
  Tips & Tricks: 
  When setting a fix rate, it is important to consider the long-term value of the product or service. If the customer expects that the value of the product or service will increase over time, they may want to set a higher fixed rate in order to ensure that they are not paying too little for it in the future. 
  
  Related Information: 
  The fix rate model is just one of many pricing models available in SAP CRM. Other pricing models include variable rates, discounts, and promotions. Customers should consider all of these options when determining which pricing model best suits their needs.