Do you have any question about this SAP term?
Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: A salesperson whose responsibility it is to contact and sell products to customers in their place of business or residence.
Key Concepts: A field sales employee is a type of salesperson who works outside of the office, typically in the field. They are responsible for building relationships with customers, identifying potential sales opportunities, and closing deals. Field sales employees are an important part of any customer relationship management (CRM) strategy. How to use it: Field sales employees can be used to increase customer engagement and loyalty. They can also be used to identify new sales opportunities and close deals. Field sales employees should be trained on the company’s CRM system so that they can effectively manage customer relationships and track their progress. Tips & Tricks: When hiring field sales employees, it is important to look for individuals who have strong interpersonal skills and a good understanding of the company’s CRM system. It is also important to provide ongoing training and support to ensure that field sales employees are up-to-date on the latest CRM strategies and techniques. Related Information: Field sales employees are an important part of any CRM strategy. To learn more about how to effectively use field sales employees in your CRM strategy, check out SAP’s guide on “Using Field Sales Employees in Your CRM Strategy”.