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Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: A work center view to maintain discount lists for pricing, for example overall customer group discounts.
Key Concepts: Discount Lists are a feature of SAP Customer Relationship Management (CRM) that allow customers to receive discounts on products and services. Discount Lists are created by the customer and can be used to set up discounts for specific products or services. Discount Lists can be used to set up discounts for individual customers, groups of customers, or even entire customer segments. How to use it: To create a Discount List, the customer must first define the discount criteria. This includes the type of discount (percentage or fixed amount), the product or service being discounted, and the amount of the discount. Once the criteria have been defined, the customer can then create a Discount List and assign it to a customer or group of customers. The Discount List will then be applied to any orders placed by that customer or group of customers. Tips & Tricks: When creating a Discount List, it is important to consider how often the discount will be used and how long it will remain in effect. This will help ensure that the discount is applied correctly and that customers are not overcharged for their purchases. Additionally, it is important to review the Discount List periodically to ensure that it is still valid and up-to-date. Related Information: For more information on SAP Customer Relationship Management (CRM) and its features, please visit the SAP website at www.sap.com. Additionally, there are many online resources available that provide detailed information on how to use SAP CRM and its features, including Discount Lists.