Do you have any question about this SAP term?
Component: SRD-CRM
Component Name: CRM-Customer Relationship Management
Description: The agreed conditions for the delivery of products. The conditions state the costs, risks, and obligations of the customer and supplier.
Key Concepts: Delivery terms are the conditions under which goods are delivered to a customer. They include the type of delivery, the time frame for delivery, and any other special requirements. In SAP Customer Relationship Management (CRM), delivery terms are used to define the conditions of a sales order. How to use it: In SAP CRM, delivery terms are used to define the conditions of a sales order. Delivery terms can be set up in the system by going to the Sales and Distribution (SD) module and selecting “Delivery Terms” from the menu. From there, you can create new delivery terms or edit existing ones. Tips & Tricks: When setting up delivery terms in SAP CRM, it is important to consider the customer’s needs and preferences. For example, if a customer requires a specific type of delivery or a certain time frame for delivery, these should be taken into account when setting up the delivery terms. Related Information: Delivery terms are closely related to payment terms, which define when and how payment is made for goods or services. Payment terms can also be set up in SAP CRM by going to the SD module and selecting “Payment Terms” from the menu.