What is delivery priority in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: delivery priority

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: An indicator of the relative importance of a delivery, for example, high, medium, or low.

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• Key Concepts: 
  Delivery priority is a feature in SAP Customer Relationship Management (CRM) that allows users to prioritize deliveries for customers. It helps to ensure that customers receive their orders in a timely manner and that they are satisfied with the service they receive. Delivery priority can be set for individual customers or for groups of customers. 
  
  How to use it: 
  To use delivery priority, users must first set up the delivery priority for each customer or group of customers. This can be done in the CRM system by selecting the customer or group of customers and then setting the delivery priority. Once the delivery priority is set, it will be applied to all orders placed by that customer or group of customers. 
  
  Tips & Tricks: 
  When setting up delivery priority, it is important to consider the customer’s needs and preferences. For example, if a customer needs their order quickly, they should be given a higher delivery priority than other customers. Additionally, it is important to keep track of the delivery priorities for each customer or group of customers so that they can be adjusted as needed. 
  
  Related Information: 
  Delivery priority is just one of many features available in SAP Customer Relationship Management (CRM). Other features include order management, customer segmentation, and analytics. All of these features work together to help businesses manage their customer relationships more effectively.