What is delivery block in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: delivery block

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: A condition that stops all deliveries to a customer. There are many reasons for setting a delivery block, for example, the customer has exceeded his or her credit limit.

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• Key Concepts: 
  Delivery block is a feature in SAP Customer Relationship Management (CRM) that prevents goods from being delivered to a customer. It is used to prevent orders from being processed if certain criteria are not met, such as payment terms or credit limits. Delivery block can be set up manually or automatically, depending on the customer's credit status.
  
  How to use it: 
  Delivery block can be set up manually by entering the customer's credit status in the system. This can be done by going to the customer master data and selecting the “Delivery Block” option. The user can then enter the desired criteria for blocking delivery, such as payment terms or credit limits. The system will then automatically block delivery if these criteria are not met.
  
  Tips & Tricks: 
  It is important to keep the customer's credit status up-to-date in order for delivery block to work properly. This can be done by regularly checking the customer's credit report and updating the information in the system accordingly. Additionally, it is important to review any orders that have been blocked due to delivery block and ensure that they meet the criteria before allowing them to be processed.
  
  Related Information: 
  Delivery block is just one of many features available in SAP Customer Relationship Management (CRM). Other features include lead management, sales force automation, and customer service management. Additionally, SAP CRM integrates with other SAP products such as ERP and SCM for a comprehensive view of customer data and processes.