1. SAP Glossary
  2. CRM-Customer Relationship Management
  3. customer ID


What is customer ID in SAP SRD-CRM - CRM-Customer Relationship Management?


SAP Term: customer ID


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  • Key Concepts: 
    A customer ID is a unique identifier assigned to each customer in SAP Customer Relationship Management (CRM). It is used to identify customers and track their interactions with the company. The customer ID is also used to store customer data, such as contact information, purchase history, and preferences. 
    
    How to use it: 
    The customer ID is used to access customer data in SAP CRM. It can be used to search for customers, view their contact information, and track their interactions with the company. It can also be used to create reports and analyze customer data. 
    
    Tips & Tricks: 
    When creating a customer ID, it is important to ensure that it is unique and easy to remember. It should also be consistent across all systems and applications. Additionally, it is important to keep the customer ID secure and confidential. 
    
    Related Information: 
    The customer ID is closely related to other SAP CRM features, such as the customer master record and the customer segmentation tool. It can also be used in conjunction with other SAP applications, such as SAP ERP and SAP Business Warehouse.
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