What is customer fact sheet in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: customer fact sheet

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: An overview containing all key information about a customer, such as contact details.

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• Key Concepts: 
  Customer Fact Sheet is a component of SAP Customer Relationship Management (CRM) that provides a comprehensive overview of customer information. It includes data such as contact information, sales history, and customer preferences. It also provides an overview of the customer’s current status and any open issues. 
  
  How to Use it: 
  The Customer Fact Sheet can be accessed from the SAP CRM system. It is available in both the web-based and desktop versions. To access the Customer Fact Sheet, users must first log into the SAP CRM system. Once logged in, users can select the “Customer Fact Sheet” option from the main menu. This will open up a page with all of the customer’s information. 
  
  Tips & Tricks: 
  The Customer Fact Sheet can be used to quickly access important customer information. It is also useful for tracking customer interactions and sales history. Additionally, users can customize the Customer Fact Sheet to include additional fields or data points that are relevant to their business. 
  
  Related Information: 
  The Customer Fact Sheet is part of the SAP CRM system, which also includes other components such as Sales Order Management, Service Management, and Marketing Automation. Additionally, there are several third-party applications that integrate with SAP CRM to provide additional features and functionality.