What is customer discount in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: customer discount

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: A reduction in the price of a product charged to a customer by an enterprise.

Smart SAP Assistant

• Key Concepts: 
  Customer discount is a feature of SAP Customer Relationship Management (CRM) that allows businesses to offer discounts to their customers. This feature allows businesses to set up discounts based on customer type, product type, or other criteria. The discounts can be applied to orders, invoices, and other transactions. 
  
  How to Use It: 
  To use the customer discount feature in SAP CRM, businesses must first set up the discount criteria. This includes setting up the discount type (e.g. percentage or fixed amount), the customer type (e.g. individual or corporate), and the product type (e.g. product category or specific product). Once the criteria is set up, businesses can then apply the discount to orders, invoices, and other transactions. 
  
  Tips & Tricks: 
  When setting up customer discounts in SAP CRM, it is important to consider how the discounts will affect your business’s bottom line. For example, if you are offering a large discount on a particular product, you may want to consider limiting the number of times that discount can be used per customer or per order. 
  
  Related Information: 
  For more information on setting up customer discounts in SAP CRM, please refer to the SAP Help Portal: https://help.sap.com/viewer/product/CRM/7.0/en-US