1. SAP Glossary
  2. CRM-Opportunities
  3. warm


What is warm in SAP SRD-CRM-OPP - CRM-Opportunities?


SAP Term: warm

  • Component: SRD-CRM-OPP

  • Component Name: CRM-Opportunities

  • Description: Moderately likely to end in success or to be accessed frequently. For example, a warm lead is less likely than a hot lead, but more likely than a cold lead, to become an opportunity.


Smart SAP Assistant

  • Key Concepts: 
    Warm is a term used in SAP CRM Opportunities to describe the stage of an opportunity that is in the process of being developed. It is the stage between cold and hot, where the customer has expressed interest in the product or service but has not yet made a commitment to purchase. 
    
    How to use it: 
    When creating an opportunity in SAP CRM, you can assign it a status of warm. This indicates that the customer has expressed interest in the product or service, but has not yet made a commitment to purchase. You can then use this status to track the progress of the opportunity and determine when it is ready to move to the hot stage. 
    
    Tips & Tricks: 
    When assigning an opportunity a status of warm, it is important to track any changes in the customer’s interest level. This will help you determine when it is time to move the opportunity to the hot stage. Additionally, it is important to keep track of any changes in the customer’s budget or timeline, as these can affect when an opportunity should be moved from warm to hot. 
    
    Related Information: 
    For more information on SAP CRM Opportunities, please refer to SAP’s official documentation on the topic. Additionally, there are many online resources available that provide tips and tricks for using SAP CRM Opportunities effectively.
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