1. SAP Glossary
  2. CRM-Marketing
  3. responder


What is 'responder' in SAP SRD-CRM-MKT - CRM-Marketing?


responder - Overview


responder - Details


  • Key Concepts: Responder is a component of the SAP CRM-Marketing module. It is a tool that enables users to create and manage automated responses to customer inquiries. It allows users to quickly respond to customer inquiries with personalized messages, which can be tailored to the customer’s individual needs.
    How to use it: Responder can be used to create automated responses to customer inquiries. It allows users to quickly respond to customer inquiries with personalized messages, which can be tailored to the customer’s individual needs. The user can also set up rules for when and how the automated response should be sent.
    Tips & Tricks: When creating automated responses, it is important to ensure that the message is tailored to the customer’s individual needs. Additionally, it is important to ensure that the message is clear and concise, as this will help ensure that the customer understands the response.
    Related Information: For more information on Responder, please refer to the SAP Help Portal or contact your local SAP representative.

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responder - Related SAP Terms

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