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Component: SRD-CRM-MKT
Component Name: CRM-Marketing
Description: A person who is responsible for the activities concerning the point of sales, proactively supporting the products for a specific demographcial area. An employee responsible for salesplans, who executes sales activities, such as the creation and processing of quotations, opportunity management, and contract management.
Key Concepts: Employee Responsible Sales (ERS) is a feature in SAP CRM-Marketing that allows companies to assign a specific employee to be responsible for a particular sales opportunity. This feature helps companies track and manage sales opportunities more effectively, as well as provide better customer service. How to Use It: To use the Employee Responsible Sales feature, first create an employee profile in SAP CRM-Marketing. Then, when creating a sales opportunity, select the employee responsible for that opportunity from the drop-down list. The employee will then be assigned to the opportunity and will be able to view and manage it from their profile. Tips & Tricks: When assigning an employee to a sales opportunity, make sure to select the most appropriate person for the job. This will ensure that the right person is managing the opportunity and that customer service is not compromised. Related Information: For more information on Employee Responsible Sales in SAP CRM-Marketing, please refer to the official SAP documentation.