What is manual credit memo in SAP SRD-CRM-INV - CRM-Customer Invoice?

SAP Term: manual credit memo

• Component: SRD-CRM-INV

• Component Name: CRM-Customer Invoice

• Description: A credit memo that is created in the system without reference to a preceding purchase document.

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• Key Concepts: 
  A manual credit memo is a document used in SAP Customer Relationship Management (CRM) and Customer Invoice Management (CIM) to issue a credit to a customer for goods or services that have already been invoiced. It is used to adjust the customer’s account balance and can be used to correct errors or to issue refunds. 
  
  How to Use it: 
  To create a manual credit memo, you must first enter the customer’s account number and the invoice number of the original invoice. You then enter the amount of the credit and any additional information that is required. Once the credit memo is created, it can be printed or emailed to the customer. 
  
  Tips & Tricks: 
  When creating a manual credit memo, it is important to ensure that all of the information is accurate and up-to-date. Additionally, it is important to keep track of all manual credit memos that have been issued in order to ensure that all credits are accounted for. 
  
  Related Information: 
  For more information on manual credit memos, please refer to SAP’s documentation on Customer Invoice Management (CIM). Additionally, you can find more information on SAP CRM and CIM in the SAP Help Portal.