What is 'Internet order' in SAP SRD-CRM-ECM - CRM-eCommerce?

Internet order - Overview

• Component: SRD-CRM-ECM

• Component Name: CRM-eCommerce

• Description: A sales document created using an external E-Commerce system.

Internet order - Details

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  Key Concepts: 
  An Internet order is an order placed online through a web store or eCommerce platform. It is a type of order that is processed through SAP's CRM-eCommerce component. This component allows customers to place orders online and have them processed through the SAP system. 
  
  How to use it: 
  To use the Internet order feature, customers must first create an account on the web store or eCommerce platform. Once they have created an account, they can then place orders online. The orders will then be processed through the SAP system and sent to the customer. 
  
  Tips & Tricks: 
  When placing an Internet order, customers should make sure to double-check their order information before submitting it. This will help ensure that the order is processed correctly and that the customer receives their items in a timely manner. 
  
  Related Information: 
  The CRM-eCommerce component of SAP also allows customers to track their orders online. This feature allows customers to view the status of their orders and make any necessary changes before they are processed. Additionally, customers can also view their past orders and view any returns or refunds that have been processed.