1. SAP Glossary
  2. CRM-eCommerce
  3. E-Shop


What is E-Shop in SAP SRD-CRM-ECM - CRM-eCommerce?


SAP Term: E-Shop


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  • Key Concepts: 
    E-Shop is a component of the SAP SRD-CRM-ECM CRM-eCommerce suite. It is an online store that allows customers to purchase products and services from a company. It is designed to provide a secure, user-friendly shopping experience for customers. 
    
    How to use it: 
    E-Shop can be used to create an online store for a company. It allows customers to browse products and services, add items to their cart, and complete their purchase. Customers can also view their order history and track their orders. The E-Shop also provides customer service features such as live chat and email support. 
    
    Tips & Tricks: 
    When setting up an E-Shop, it is important to ensure that the store is secure and user-friendly. Make sure that the checkout process is simple and straightforward, and that customers can easily find the information they need. Additionally, it is important to provide customer service features such as live chat and email support in order to ensure customer satisfaction. 
    
    Related Information: 
    The SAP SRD-CRM-ECM CRM-eCommerce suite also includes other components such as Customer Relationship Management (CRM), Enterprise Content Management (ECM), and Business Intelligence (BI). These components can be used in conjunction with E-Shop to provide a comprehensive online shopping experience for customers.
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