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Component: SRD-CRM-ECM
Component Name: CRM-eCommerce
Description: A process carried out in an external E-Commerce system, such as an e-shop, during which an Internet account or customer completes the ordering of products by entering shipping and payment information.
Key Concepts: Checkout is a process in SAP CRM eCommerce that allows customers to purchase products and services online. It is the final step in the customer's journey, where they enter their payment information and confirm their order. The checkout process is secure and ensures that all customer data is kept safe. How to use it: The checkout process in SAP CRM eCommerce is simple and straightforward. Customers can select the products they wish to purchase, enter their payment information, and confirm their order. Once the order is confirmed, the customer will receive an email confirmation with their order details. Tips & Tricks: It is important to ensure that the checkout process is secure and that all customer data is kept safe. Additionally, it is important to make sure that customers are able to easily navigate through the checkout process and understand what they are purchasing. Related Information: For more information on SAP CRM eCommerce, please visit the official SAP website at https://www.sap.com/products/crm-ecommerce.html. Additionally, there are many online resources available that provide detailed information on how to use SAP CRM eCommerce, including tutorials and user guides.