What is cash on delivery in SAP SRD-CRM-ECM - CRM-eCommerce?

SAP Term: cash on delivery

• Component: SRD-CRM-ECM

• Component Name: CRM-eCommerce

• Description: A payment method where the customer settles the cost in full at the time the product is received.

Smart SAP Assistant

• Key Concepts: 
  Cash on delivery (COD) is a payment method in which customers pay for goods at the time of delivery. It is a popular payment option for online purchases, as it allows customers to pay for their goods only after they have received them. COD is also known as “cash on delivery” or “cash on pick-up”.
  
  How to use it: 
  In SAP CRM-eCommerce, cash on delivery is a payment option that can be enabled in the checkout process. Customers can select this option when they are ready to make their purchase. The customer will then be asked to provide their payment information, such as their name, address, and phone number. Once the customer has provided this information, the order will be processed and the goods will be delivered to the customer. The customer will then pay for the goods upon delivery.
  
  Tips & Tricks: 
  When using cash on delivery, it is important to ensure that the customer has enough cash available to pay for the goods upon delivery. It is also important to ensure that the customer’s address and contact information are correct, as this will help ensure that the goods are delivered to the right place. Additionally, it is important to keep track of all COD orders and payments in order to ensure that all payments are received in a timely manner.
  
  Related Information: 
  Cash on delivery is just one of many payment options available in SAP CRM-eCommerce. Other payment options include credit cards, PayPal, and bank transfers. Additionally, there are various other features available in SAP CRM-eCommerce such as order tracking, product reviews, and loyalty programs.