What is 'activity type' in SAP SRD-CRM-ACC - FDN-Account Management?

activity type - Overview

• Component: SRD-CRM-ACC

• Component Name: FDN-Account Management

• Description: A classification of activities used in Marketing, Sales, and Service. Activity types can be Appointment, E-Mail, Fax, Activity Task, Letter, and Phone Call.

activity type - Details

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  Key Concepts: 
  Activity type is a feature of SAP software that allows users to categorize activities according to their purpose. It is used in the Account Management component of the SRD-CRM-ACC FDN module. Activity types are used to classify activities such as customer visits, phone calls, emails, and other tasks. 
  
  How to use it: 
  Activity types can be used to organize activities in the Account Management component of the SRD-CRM-ACC FDN module. To create an activity type, users must first select the “Activity Type” tab in the Account Management component. Then, they must enter a name for the activity type and select a category for it. Finally, they must save the activity type. 
  
  Tips & Tricks: 
  When creating an activity type, it is important to choose a descriptive name that accurately reflects the purpose of the activity. Additionally, it is helpful to assign each activity type to a specific category so that it can be easily found when searching for activities. 
  
  Related Information: 
  For more information on activity types in SAP software, please refer to the SAP Help Portal or contact your SAP support team.