What is task type in SAP SRD-CC-BTM - CRO18-Business Task Management?

SAP Term: task type

• Component: SRD-CC-BTM

• Component Name: CRO18-Business Task Management

• Description: A predefined content type in the system. It has a set of properties such as task category and related business document type which characterize the task. Each task type is related to one task category.

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• Key Concepts: 
  Task type is a classification of tasks in SAP Business Task Management (BTM). It is used to group tasks into categories, such as customer service, sales, or finance. Task types are used to assign tasks to the appropriate personnel and to track the progress of tasks. 
  
  How to use it: 
  Task types are created in the BTM system and can be assigned to tasks when they are created. When a task is created, the task type is selected from a list of available task types. This allows users to quickly assign tasks to the appropriate personnel and track progress. 
  
  Tips & Tricks: 
  When creating task types, it is important to consider how they will be used. Task types should be specific enough that they can be easily identified and assigned, but not so specific that there are too many task types. 
  
  Related Information: 
  For more information on task types in SAP BTM, please refer to the SAP Help Portal.