What is Substitution: Employee Selection in SAP SRD-CC-BTM - CRO18-Business Task Management?

SAP Term: Substitution: Employee Selection

• Component: SRD-CC-BTM

• Component Name: CRO18-Business Task Management

• Description: A work center view in which you can add, delete, activate and deactivate substitutions on behalf of employees; that is, you can assign work to other employees on a temporary basis.

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• Key Concepts: 
  Substitution: Employee Selection is a feature of SAP Business Task Management (SRD-CC-BTM CRO18) that allows users to assign tasks to other users. This feature allows users to select a substitute employee to take on the task in the event that the original assignee is unavailable. 
  
  How to use it: 
  To use Substitution: Employee Selection, users must first create a substitution rule. This rule defines the criteria for selecting a substitute employee, such as job title, department, or location. Once the rule is created, users can assign tasks to other users and specify a substitute employee in case the original assignee is unavailable. 
  
  Tips & Tricks: 
  When creating a substitution rule, it is important to consider the criteria carefully. The criteria should be specific enough to ensure that only qualified employees are selected as substitutes, but not so specific that no employees meet the criteria. 
  
  Related Information: 
  Substitution: Employee Selection is just one of many features of SAP Business Task Management (SRD-CC-BTM CRO18). Other features include task tracking, task delegation, and task notifications.