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Component: SRD-CC-BTM
Component Name: CRO18-Business Task Management
Description: A work center view that provides you with information about tasks that you created or forwarded to another user.
Key Concepts: Delegated Tasks are a feature of SAP Business Task Management (BTM) that allows users to assign tasks to other users. This feature allows users to delegate tasks to other users, such as colleagues, supervisors, or external partners. The user who delegates the task is responsible for monitoring the progress of the task and ensuring that it is completed in a timely manner. How to use it: To use Delegated Tasks, users must first create a task in SAP BTM. Once the task is created, users can assign it to another user by selecting the “Delegate” option from the task’s menu. The user who is assigned the task will then receive an email notification with instructions on how to complete the task. The user who delegated the task can monitor its progress by viewing the task’s status in SAP BTM. Tips & Tricks: When delegating tasks, it is important to provide clear instructions on how to complete the task. This will help ensure that the task is completed correctly and in a timely manner. Additionally, it is important to set realistic deadlines for completing delegated tasks. This will help ensure that tasks are completed on time and that there are no delays in completing them. Related Information: For more information about Delegated Tasks in SAP BTM, please refer to the official SAP documentation at https://help.sap.com/viewer/product/SRD-CC-BTM/CRO18/en-US.