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Component: SRD-CC-BTM
Component Name: CRO18-Business Task Management
Description: A task created by the system requiring a user to correct data which is inconsistent or not clear.
Key Concepts: A clarification task is a type of task in SAP Business Task Management (SRD-CC-BTM CRO18) that allows users to request additional information from other users. It is used to ensure that all relevant information is collected before a decision is made. The user who creates the clarification task can specify the type of information they need and assign it to one or more users. The assigned users can then provide the requested information, which can then be used to make an informed decision. How to use it: To create a clarification task, open the Business Task Management application in SAP and select “Create Clarification Task” from the menu. Enter the details of the task, such as the type of information needed and who should provide it. Once you have saved the task, it will be assigned to the specified users. They will then be able to provide the requested information, which can then be used to make an informed decision. Tips & Tricks: When creating a clarification task, make sure to provide as much detail as possible about what type of information is needed and who should provide it. This will help ensure that all relevant information is collected before a decision is made. Additionally, make sure to set a deadline for when the requested information should be provided. This will help ensure that decisions are made in a timely manner. Related Information: For more information on how to use clarification tasks in SAP Business Task Management (SRD-CC-BTM CRO18), please refer to the official documentation on SAP Help Portal.