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Component: SRD-CC-BTM
Component Name: CRO18-Business Task Management
Description: A manually created task used for asking another user for more information on an item.
Key Concepts: A clarification request is a type of task in SAP Business Task Management (SRD-CC-BTM CRO18) that allows users to request additional information from other users. It is used to ensure that all relevant information is available before a decision is made. How to use it: To create a clarification request, the user must first select the “Create Clarification Request” option from the task list. The user will then be prompted to enter the details of the request, such as the subject, description, and any attachments. Once the request is submitted, it will be sent to the appropriate user for review. Tips & Tricks: When creating a clarification request, it is important to provide as much detail as possible in order to ensure that the recipient has all of the necessary information to make an informed decision. Additionally, it is important to include any relevant attachments or documents that may help provide additional context. Related Information: For more information on how to use clarification requests in SAP Business Task Management (SRD-CC-BTM CRO18), please refer to the official documentation provided by SAP.